Sears hates me…

no frdige for you!Last night we figured out our fridge is dead.  A power surge from an exploding tranformer killed it.  So I went to Sears today to buy a new one.  After looking around for a while I then made a choice.  My sales person said that they did not have any available and would not for 30 days.  It turns out that the reason they can’t get any is because of the surrounding states and their “cash for appliances” programs.  So like anyone else I proceed to choose 3 other models, same story not in stock for a long time.  So naturally my next question is “Can I buy the floor model?”.

This is where it took a turn for the worse.  Don’t forget I NEED this fridge mine is dead.  My sales person goes and finds a manager of another department ( the appliance manager was off and did not answer his phone).  This manager then proceeds to take at least an hour to decide that the only floor model I can buy is a fridge I don’t want.  So I have been in the store for a couple of hours at this point and to be honest very mad.  Did I mention their local delivery guy quit so i would have to pick up any floor model I bought.

Sears has totally missed the opportunity for a great customer service experience.

I could have left the store with a floor model, happy that I was taken care of.  Instead they kept their precious floor model. And they sold nothing.

Does it do any good to have a floor model of something you can’t sell?

For the love of the game…

On the opening weekend of the college football season I had the privilege and pleasure of taking my 10 year old son Keegan to the Oklahoma State vs. Georgia game.  It was one of the greatest college football experiences I have ever had.  The atmosphere was electric as tens of thousands of people converged on Stillwater.  Keegan was getting in to it.  The pregame show was blur of energy and sound.  The crescendo was when four jets from Vance Air force base flew over the newly renovated stadium.  This is where I get excited as the game starts and Keegan ( I did not realize this until later) started to lose interest.  During the first quarter I became more and more frustrated with him.  He was doing everything but watch the game.  I even went so far as to suggest I might bring someone else next time if he goofed off the whole time.

It finally dawned on me that the reason he was so disinterested in the game was he didn’t understand it.  I never took the time to explain what was happening on the field.  So for the rest of the game I began teaching him how football was played.  At first he humored me. However as the game continued you could see the interest in him come to the surface.  He began to ask questions about the game and even began to understand some of what was happening on the field.  So I continued to teach him the game, to disciple him in the ways of college football.  By the end of the game all he had was two questions ” Can we go to the Hideaway and when is the next game?”.

So on October 31st we will headed back to Stillwater a to stare down mad cow disease in the form of Bevo and the Texas Long Horns.  At that game I  continued to disciple him to love football.

Everyday since and for years to come I will disciple him, I will teach him not football but the ways of the Lord.  Proverbs 22:6 says ” Train up a child in the way he should go,
Even when he is old he will not depart from it.”(NASB)  I invested a Saturday afternoon in teaching him to love football, I will spend a lifetime training him to live for God, a little bit everyday.  I will let him see my passion for Christ and therefore help his passion grow.  At times he may get distracted, he might even goof off, but I will not waiver.  I will wait for him to show interest and then I will pour in to him until he is overflowing.

Everyday is game-day, just make sure your paying attention.  You never know when God is going to call an audible and open the door to your child’s heart.

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